02.2 Safeguarding Policy | Children & Young People | Haus of Ästhetik

Safeguarding Children & Young People Policy

Haus of Ästhetik Ltd


Category: Safety, Safeguarding & Governance

Effective Date: 28 September 2025

Review Date: 28 September 2026

Approved by: Managing Director, Governance & Assurance Officer, and Designated Safeguarding Lead

Responsible Person for Policy: Michelle Caudren (DSL)

Version: 2.2

Previous Versions: 2.1 (1st Oct 2025), 2.0 (28 Sept 2025), 1.1 (28 Aug 2025), 1.0 (1 Apr 2025)

 

1. Purpose

This policy sets out how Haus of Ästhetik protects children and young people from abuse, neglect, exploitation, and improper treatment. It ensures:

  • Compliance with CQC Regulation 13 (Safeguarding).

  • A clear escalation pathway, including cases involving the Nominated Individual (NI) or Registered Manager (RM).

  • Integration with related policies: Consent & Capacity (Gillick), Under-18 Treatment Policy, and Safeguarding Adults.

  • Independent oversight by the Governance & Assurance Officer (GAO).

 

2. Scope

Applies to:

  • All employees, contractors, agency staff, students, and visiting clinicians.

  • All patients under 18 years of age (note: only acne treatments permitted under the Under-18 Treatment Policy).

  • Parents, carers, and guardians accompanying patients.

 

3. Legal & Regulatory Framework

This policy aligns with:

  • Children Acts 1989 & 2004

  • Working Together to Safeguard Children (2018)

  • Children and Families Act 2014

  • Care Act 2014

  • CQC Regulation 13 – Safeguarding from abuse and improper treatment

  • Derbyshire Safeguarding Children Partnership (DSCP) thresholds

  • GMC & NMC Codes of Conduct

  • Save Face Accreditation Standards

 

4. Safeguarding Leadership

  • DSL: Michelle Caudren – Child Mental Health Nurse, Safeguarding Level 3.

  • Deputy DSL: Level 3 trained clinician to act in absence.

  • Governance Oversight: GAO (Rachael Divers) provides independent review, audits the safeguarding register quarterly, and escalates unresolved risks to CQC.

5. Staff Training

  • All staff: Level 1 safeguarding training annually.

  • Clinical staff: Level 2 minimum; Level 3 where direct under-18 care is provided.

  • DSL & Deputy: Level 3 plus additional supervision training.

  • All training tracked via Training Matrix, reviewed annually by DSL.

 

6. Recognising Abuse & Neglect

Staff must be alert to indicators of:

  • Physical abuse

  • Emotional abuse

  • Sexual abuse

  • Neglect

  • Exploitation/grooming

Clear guidance is provided in induction training and refreshed annually.

 

7. Responding to Safeguarding Concerns

  • Stay calm, listen, reassure.

  • Do not promise confidentiality.

  • Record exact words used by the child/young person.

  • Complete a Safeguarding Concern Form immediately.

  • Report to DSL without delay.

  • If at immediate risk → contact emergency services (999).

 

8. Escalation & Referral Pathways

Internal

  • DSL triages concern using DSCP Thresholds of Need.

  • Concern logged in the safeguarding register.

  • Interim protective actions recorded.

External

  • Derbyshire Children’s Social Care (office 01629 533190 / out-of-hours 01629 532600).

  • NSPCC Helpline (0808 800 5000).

  • DSCP referral portal.

  • Police Safeguarding Unit (101/999).

Allegations Against Staff, NI, or RM

  • Report directly to DSL.

  • DSL refers to Local Authority Designated Officer (LADO) within one working day.

  • GAO independently reviews handling to ensure impartiality.

  • CQC notified where regulatory thresholds are met (e.g. allegations about staff, systemic safeguarding failings, or repeated concerns).

 

9. Confidentiality & Information Sharing

  • Information shared without consent if risk of harm exists.

  • Sharing must be necessary, proportionate, relevant, accurate, timely, and secure.

  • All records stored in safeguarding register with restricted access.

  • GDPR and Information Governance Policy apply.

 

10. Multi-Agency Working

Haus of Ästhetik will:

  • Participate in DSCP meetings and case reviews.

  • Share safeguarding information with schools, GPs, and statutory partners where appropriate.

  • Escalate concerns promptly when thresholds are met.

 

11. Allegations Against Staff

  • DSL notified immediately.

  • Referral to LADO within one working day.

  • Staff may be suspended pending investigation.

  • GAO provides oversight to ensure impartiality and escalation to CQC if required.

 

12. Anonymous & Third-Party Concerns

  • All anonymous or third-party safeguarding concerns are recorded, risk-assessed by DSL, and escalated externally if thresholds are met.

 

13. Accessibility & Equality

  • Safeguarding disclosures supported by interpreters, BSL, or communication aids where needed.

  • Reasonable adjustments logged and reviewed quarterly.

 

14. Monitoring & Audit

  • Safeguarding register maintained by DSL.

  • Quarterly register review by DSL and GAO.

  • Annual safeguarding audit aligned to Reg 13, with Corrective Action Plans tracked to closure.

  • Outcomes reported in quarterly Governance Meetings and integrated into the Governance Risk Register.

 

15. Policy Review

  • Reviewed annually or sooner if legislation, DSCP guidance, or CQC standards change.

  • DSL responsible for initiating review and briefing staff within 14 days of updates.

 

16. Conclusion

Haus of Ästhetik has implemented a robust, independent, and transparent safeguarding framework for children and young people. Allegations involving the NI/RM are escalated externally, concerns are logged and risk-assessed, multi-agency working is embedded, and impartial oversight is guaranteed through GAO involvement and CQC notification where thresholds are met. This ensures compliance with CQC Regulation 13 and demonstrates a proactive approach to protecting children from harm.